Best Value, AI-Powered Customer Training Platform

Onboard, engage, retain your customers with a fully integrated purpose-built customer training platform. Measure the impact of customer training for external and internal audiences easily.
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A Single Suite For All Your Customer Training Needs

Boost revenue, reduce customer attrition, and drive product adoption with CXcherry, our all-in-one customer training platform! We help to make your customers champions of your product(s)  and be your brand ambassadors for the world outside.

Easy Administration

Easy Administration

Reduce the challenges of employing a highly skilled team to manage the training administration.
  • Manage system set-up and support queries on your own from a single window
  • Let an in-built AI engine help you to imagine the big picture without complexity
  • Use automation to reduce regular tasks for assignment and notifications
  • Reduce your admin workload by creating & delegating tasks to other sub-admins
  • Automate routine tasks and blend the customer training in your own way
  • Gain immediate access to key training data and analytics
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Intuitive User Engagement

Leverage the most modern training features to engage learners and keep them hooked.
  • Celebrate learner accomplishments by awarding customized certificates
  • Allow user to see their training progress at each stage
  • Opt for a highly customizable training management
  • Experience a responsive design on desktop and mobile platforms
  • Build your white-labeled, custom branded platform
  • Gain access to intuitive interfaces and navigation
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Intuitive User Engagement

Easy Content Upload

Easy Content Upload

Upload and manage various types of content easily to build relevant training paths for your customers.
  • Create specific learning programs by adding different training materials
  • Delight learners with SCORM compliant courses
  • Use native assessment engines
  • Upload high-quality videos directly or from an embedded source
  • Manage live training or webinars in a virtual mode
  • Build customized HTML pages
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Built-in Certification and Assessment Engine

Allow users to celebrate their achievements by awarding them personalized certificates. Check the effectiveness of the training program with an in-built assessment engine.
  • Create customized, branded certificates to boost learner engagement
  • Build user-specific assessments for knowledge checks
  • Make use of various question types to improve assessment
  • Allow re-certification in cases where certification validity expired
  • Share the detailed question-level analysis with the user
  • Download certificate and share it easily
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Built-in Certification and Assessment Engine

Multi-domain Functionality

Multi-domain Functionality

Build and manage different portals for different customers and partners with robust multi-tenant architecture from a central location.
  • Set up multiple custom domains with distinct branding elements
  • Assign unique customized elements to each subdomain
  • Get proxy login facilities for better support management
  • Utilize a centrally managed content distribution for all subdomains
  • Scale your business with robust multi-tier architecture
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API Driven Third-Party Integrations

Make use of open APIs for third-party application integration. Get custom integrations if it is not available in the standard list.
  • Sell your training online using pre-built WordPress integration
  • Gain access to in-built Zoom integration for virtual training
  • Make use of SSO through open API
  • Get third-party HRMS integration through open APIs
  • Manage custom URLs and multi-domains
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API Driven Third-Party Integrations

Data Intelligence & Reports

Data Intelligence & Reports

Measure business impact, track learner progress and evaluate content with in-build reports.
  • Dashboards for both users and administrators
  • Gain insights on content usage
  • Manage automation
  • Use learning content performance analytics
  • Identify areas of improvement
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Enterprise-grade Reliability and Security

Exclusively designed to offer support to multifaceted programs, complicated use-cases, and security demands.
  • Premium implementation, customer success, and support
  • Built on robust, scalable & secure AWS infrastructure
  • Built to support stringent security requirements
  • Complete GDPR compliant
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Enterprise-grade Reliability and Security

Powerful Integrations

Connect to the customer enablement tools you love. Ask for your prefered custom integrations to makeyour platform more insightful.

Frequently Asked Questions

CXcherry is an innovative cloud-based (SaaS), AI enabled customer training platform. It helps to redefine the customer training process, accelerate product adoption, increase customer retention and reduce support tickets for customers at scale.
Any small, medium or enterprise-level organization that want to train or educate their customer for better retention can use the CXcherry platform. Some of our customers are SaaS companies, PaaS companies, ISVs, and Training companies.
CXcherry has open APIs available for third-party integration. Refer to the available API documentation for more details.
Yes, CXcherry’s multitenant architecture allows you to create multidomain specific to your customers.
Yes! CXcherry has a certificate building facility that allows you to award customized, branded certificates to your learners. We also have the facility for recertification if the certificate needs to be renewed after a specific period. All certificates can be custom branded as per your requirement.
Yes, CXcherry has all the core functionalities of a traditional LMS. On top of it, we do have some key functionalities and integrations that are specific to only customer training. Our main focus areas are solving the pain of customer training and helping to achieve the best customer experience.
CXcherry supports all the necessary content required to conduct customer training. The content supported by CXcherry are-
  • SCORM 1.2
  • Video (Mp4 Format) or Embedded link
  • File Formats (xls, xlsx, doc, docx, ppt, pptx, pdf, jpg, jpeg, png, gif, mp3, and zip file formats)
  • HTML Pages
  • In-built Assessments
CXcherry does not have its proprietary in-built course authoring capabilities. However, you can upload any course file created using another course authoring tool in CXcherry. Since we offer the flexibility to built your course structure, you can built your courses with a variety of different training materials like Video, HTML, PPT, File, etc. We also have our in-built HTML page builder facility and in-built assessment functionality.
Yes, CXcherry allows you to have your custom URL for your portal. You need to buy the custom URL domain and the required SSL along with that domain.
Absolutely yes! CXcherry has in-built VILT functionality, which allows you to integrate your Zoom license and conduct online real-time sessions by the trainer.
CXcherry is a customer training and customer education platform. It can be used for customer onboarding, customer training, partner training, partner engagement, customer certification programs, virtual training, sales enablement, employee onboarding, etc.
CXcherry is a highly customer-friendly company, and customer-centricity is our main motto. Our expert CS team is always with you right from the signup until you go live with your portal. We are available at every step to support you to go live faster. We have a very comprehensive Onboarding program that ensures the smooth go-live of your customer training portal or academy. Our content team can help you design amazing content as a part of professional services, and we have flexible support available across different channels. On top of it, our we have a very comprehensive Knowledge base available for any time support to address your queries.

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