Company Description CXcherry is the best LMS for customer training since it helps with onboarding, adoption, retention, reducing support tickets, building brand champions, and enhancing upselling. With an easy-to-use, modern, and purpose-built customer education platform, CXcherry streamlines the customer enablement process. With the help of CXcherry LMS for customer training, you can onboard, engage, and retain your customers.

CXCherry is a single suite that increases revenue, lowers customer churn, and encourages product adoption. It's an all-in-one LMS for customer training that lets you turn your customers into product champions and brand advocates for the rest of the globe.

We are advocates for genuine improvement, and we aspire to be a positive force for our people, clients, industry, and society. We keep our people at the centre, allowing them to thrive by providing opportunities for growth, knowledge, and learning. To empower an inclusive, equitable, and culturally fluent environment, we infuse diversity in our attitude, solutions, and teams.

Position Enterprise Account Manager
Qualifications MBA or Bachelor's Degree with computer background or sales or related field or foreign equivalent
Years Of Experience 8 Years – 10 Years.
Job Location Pune (Currently Work from Home due to Covid Pandemic)
Job Responsibilities
  • Builds and executes a plan to drive growth and profitability across organisation's portfolio
  • Manage and grow revenue and market share at designated enterprise accounts to achieve individual and teams' goals
  • Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
  • Managing communications between key clients and internal teams
  • Coordinate and plan account growth strategies, along with all teams
  • Plan, communicate, and oversee the execution of monthly business development activities for named accounts
  • Responsible for forecasting, keep management in touch with accounts in a timely fashion
  • Gather intelligence on competitor activity, and give feedback to marketing team
  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Experience
  • Understands the customer’s IT and business objectives, priorities, requirements and challenges
  • Manages one or several larger accounts or acts as the account lead for a substantial part of a top account.
  • Prior account mining experience is a must
  • Experienced in Enterprise/SaaS selling Software Solutions
  • Team Player: collaborate with various team members regularly
  • Strong negotiation skills, with ability follow-through on client contracts

To apply for this job email your details to career@cxcherry.io

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